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Tuesday 9 July 2013

Domestic Worker Agency - How a Domestic Worker Agency Should Earn Your Loyalty

By Alice Sy


Gone are the days when the domestic worker agency can simply say they are experienced and credible by showing their customers a selection of maids or certificates, then get away with it. These days as competitions gets tougher, a worker agency shot not just earn an approval, but customer loyalty. If they can pass the difficult test, they can pass anything.

In reality, there can never be a perfect domestic worker and boss relationship and for most its worse which leads to complains to the domestic agency. If they have handled previous complaints well and are still booming as a company, its' a sign they have established a deeper relationship of trust with clients that has been tried and tested.

How should the domestic worker agency handle a problem? Regardless if it's the fault of the housemaid, employment agencies should never come up with excuses. The only solution is to come up with one and apologize for the inconvenience. Studies show that a simple apology can instantly lift the anger of the complainant. A fast and satisfying solution can convert the anger into loyalty.

Of course, the maid domestic agency should agree with you about a warranty in the first place before you have the right to complain. Advices about searching for maid domestic agency credibility thru good news are always a clich and overrated. It's time you be involved in the crisis management history of the agency. That should say that they are more than saying they are good, they'll back you up, even in bad times.

If the domestic worker agency has sad encounters don't consider it as a bad sign. Do probe about the ending of the story. In order to avoid heading to the local employment office someday and regret your complains, it's better that there is someone there to stand up for you. You know you can trust the worker agency in case something goes wrong in the future, that's your best guarantee.




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